Planters
Reviews and Complaints
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Verified ReviewerStrange object in bag of nuts
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSingle product
- Fact that they use single use plastic
Preferred solution: Let the company propose a solution
User's recommendation: Don't buy their products especially their peanuts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDry/Unappealing
Preferred solution: Full refund
User's recommendation: Not to buy them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRotten cashews ...horrible peanuts
- Looks like quality control needs to improve a little
Preferred solution: Quit selling your customers rotten nuts ! So disappointing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Canby, OregonDissatisfaction
Preferred solution: Let the company propose a solution
SHAMEFUL FALSE ADVERTISEMENT!!!
User's recommendation: Never Buy Planters Nut Again! Do Not Reward Corporate Executives For False Advertisement! Store Brand Nut Are The Way To Go!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
Preferred solution: Coupon for three new bags planters peanuts
FRESHNESS
The dry roasted peanuts are horrible now. They used to be my favorite
It seems like in the last year, every container of Planters Dry Roasted Peanuts at different locations are really disappointing- they don’t taste like they used to— they don’t have the salty shell—they have no taste and sometimes seem rancid— and almost taste like pencil lead smells....just like the generic ones taste like. What’s going on?
Was there a change in the processing or addition of certain components? — I’ve gotten to the point that I will no longer purchase these peanuts. Has there been a change in how these are made? If so, why?
Is it some sort of regulation or is it a Company choice to do so? If so, then why?
Preferred solution: Full refund
Curious as to what causes this
Preferred solution: Fix the problem.
User's recommendation: I buy this brand because it's hard to find unsalted in other brands.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Edmonton, AlbertaNot buying ever again.
Preferred solution: Go back to how they use to be.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuality Control
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Nacogdoches, TexasBad Cocktail Peanuts
It is not resolved.
Info on bottom of cans "04AUG21 1947 X3"
I've been buying & eating the 16 oz. canned Cocktail Peanuts for years and never had an issue. I buy several cans at a time, so I think the problem might be localized in a single place, batch, or something similar. Regardless, the last few cans (3 or 4) have had some dangerously HARD and BAD tasting peanuts.
The info on the bottom of the most recent can I opened shows "04AUG21" and "1947 X3" and it is even worse than the ones before it with more than a dozen pieces of dentally dangerous, tooth-threateningly VERY hard peanuts in the first 1" layer. And, they have a nasty taste.
Color ranged from normal to very dark caramel. Trying to sort through the peanuts before committing to bite into them takes away any joy of eating Planters Cocktail peanuts.
I tried call Planters 877-677-**** & 800-543-**** numbers, but "office/department closed".
- Usually great products
- Poor quality control
- Dentally-dangerous hard peanuts
Preferred solution: Let the company propose a solution
User's recommendation: AVOID cans with above info
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot sure what went in my mouth
Preferred solution: Full refund
User's recommendation: Look at what your putting in your mouth.
Worst jar or peanut butter
Planters was always of a higher quality than others...I purchased 4 jars -1 kg of crunchy - this was on sale. I had tried a jar previously at regular price and was extremely pleased with the product --- well......not only were there very few peanuts in the sale jars but product was extremely runny.
I had to pout it in the fridge to harden up .....why do you send substandard product for sales?
Moving forward for the sale product please advertise as such -- you can use this example..."Planters Crunchy peanut butter on sale - it's a great price but beware this is a substandard product and not to our usual specifications" then the public would be aware of what they were buying.....I have also purchased Jif and have never had any issues with their product -- whether regular price or on sale - always high quality === the same cannot be said for your product.
I will not be purchasing your product any longer. Good luck with your substandard peanut butter...Lee
Preferred solution: Let the company propose a solution
User's recommendation: do not buy ==== choose Jif - Jif is fantastic you will not be disappointed
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Nothing has been done to resolved with this issue. It isn’t a good policy for a big corporation like planters to not stand behind their products.